Return and Refund Policy

Last updated: October 28, 2026

At Biodava, we take care to pack every order securely.

Returns

Due to the nature of our wellness products, we do not accept returns for change of mind, personal preference, or after the product has been opened or used.

Returns or replacements are accepted only if the item is:

• Damaged during delivery

• Incorrectly delivered

• Defective or incomplete

Reporting a damaged or incorrect order

Please contact us within 48 hours of delivery with:

• Your order number

• Clear photos or video of the outer package and product

• A short description of the issue

Email: biodavaofficial@gmail.com
Phone: +91 892 182 1149

Please keep the product, packaging, invoice, and any included items until we complete our review.

Refund or replacement

After verifying the issue, Biodava may offer a replacement or a refund, as appropriate. For approved damaged, wrong, defective, or incomplete orders, Biodava will provide return instructions and bear any applicable return-shipping cost.

Approved refunds will be processed to the original payment method within [5–7 business days] after approval. The time for the amount to appear in your account may depend on your bank or payment provider.

Non-returnable items

Items are not eligible for return if:

• They have been opened, used, or damaged after delivery

• The request is made more than 48 hours after delivery

• The item was ordered by mistake or is no longer wanted

• The product is returned without original packaging or order details

Nothing in this policy limits any consumer rights available under applicable law.

Contact us

Biodava
Muttungal MSP Road, Areekode PO, 673639, Kerala, India
Email: biodavaofficial@gmail.com
Phone: +91 892 182 1149